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Bringing SMEs onto the e-Commerce Highway

Trade Impact for Good

This report is a starting point for public-private dialogue to address e-commerce bottlenecks, especially for small firms in developing countries.
Small firms face policy challenges in four processes typical to all e-commerce: establishing online business, international e-payment, international delivery and aftersales. To improve competitiveness, challenges must be met within the firm, in the business environment and by governments. The report provides checklists for policy guidance, as well as case studies from e-commerce entrepreneurs in developing countries.

01. no poverty

End poverty in all its forms everywhere

08. decent work and economic growth

Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all

17. partnerships for the goals

Strengthen the means of implementation and revitalize the global partnership for sustainable development